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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerard White

April 23, 2026

5  out of  5
rating by Gerard White
"Taylor with state farm had me and my family feeling like was dealing with Jake from State Farm very knowledgeable friendly felt like dealing with family thanks State Farm and especially our Taylor from State Farm"
We responded:
"Gerard, we agree Jake is pretty good! At Joe Monteleone State Farm Insurance Agency, we’re proud to have knowledgeable and friendly agents like Taylor who make families feel supported and valued. Providing personalized insurance solutions and exceptional customer care is our priority. We appreciate your trust in our State Farm team!"
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Veronica Cardell

April 23, 2026

5  out of  5
rating by Veronica Cardell
"Shopping for insurance, Taylor has made it easy for customers to get the insurance needed. I have been a long , loyal customer for several years."
We responded:
"Veronica, thank you for your loyalty and trust in Joe Monteleone State Farm Insurance Agency! We're glad Taylor made shopping for insurance easy and helped you find the right coverage to meet your needs. Providing reliable, personalized insurance solutions for our valued customers is our top priority. We look forward to serving you for many more years!"
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Michael Ortega

April 23, 2026

5  out of  5
rating by Michael Ortega
"I was helped by Amani and she was great, she got me such a great deal on my insurance it was hard to say no! For all your go to needs on car insurance make sure you go to her !!!"
We responded:
"Michael, thank you for your fantastic review! At Joe Monteleone State Farm Insurance Agency, we’re proud that Amani was able to secure you an excellent deal on car insurance. We’re committed to providing affordable, comprehensive coverage tailored to your needs. For trusted car insurance solutions, Amani and our team are here to help!"
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Matt Hankins

April 23, 2026

5  out of  5
rating by Matt Hankins
"Taylor is amazing at what she does. Takes time to explain things and make sure the buyer understands"
We responded:
"Matt, thank you for your kind feedback! At Joe Monteleone State Farm Insurance Agency, we’re proud to have dedicated agents like Taylor who take the time to clearly explain insurance options and ensure our clients fully understand their coverage. Providing personalized and transparent insurance solutions is our commitment to you!"
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Kaili Duggan

April 21, 2026

5  out of  5
rating by Kaili Duggan
"Mrs. Shannon has always been a great help to me everytime I need help. She’s been helping me with billing issues the last two days! Couldn’t be happier with the staff at this State Farm!"
We responded:
"Kaili, thank you for your wonderful feedback! At Joe Monteleone State Farm Insurance Agency, our team, including Mrs. Shannon, is dedicated to providing exceptional customer service and efficient billing support. We're committed to making your insurance experience seamless and hassle-free. We appreciate your trust in our reliable State Farm Insurance team!"
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Tonny Dynix

April 20, 2026

5  out of  5
rating by Tonny Dynix
"Amani at State Farm was amazing to work with! She made setting up my auto insurance super easy, explained everything clearly, and made sure I got the best coverage for my needs. Professional, helpful, and genuinely cares"
We responded:
"Tonny, thank you for your kind words! At Joe Monteleone State Farm Insurance Agency, we’re committed to providing clear guidance and personalized auto insurance coverage to protect what matters most. We're glad Amani made your insurance experience easy and professional. Your trust in our reliable service means everything to us!"
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Rodolph Joseph

April 20, 2026

5  out of  5
rating by Rodolph Joseph
"Amani is amazing, quickly proved to be above average in every category. Strong communication, consistent performance, and a level of presence and reliability that stands out. Not your typical experience—definitely exceeds expectations"
We responded:
"Rodolph, thank you for your fantastic review! At Joe Monteleone State Farm Insurance Agency, we pride ourselves on delivering exceptional customer service, strong communication, and reliable support. We're thrilled Amani exceeded your expectations with consistent performance and professionalism. Your satisfaction is our top priority!"
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Elki Chavana

April 15, 2026

5  out of  5
rating by Elki Chavana
"Shopping for insurance coverage, I had a wonderful experience here! Amani was extremely helpful with my questions and concerns. She is very knowledgeable and it was a treat working with her to find a policy that fit my needs!"
We responded:
"Elki, thank you for your kind words! We’re happy to hear that Amani’s knowledge and support made your insurance shopping experience a great one. It was a pleasure helping you find the right policy!"
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David Monjaras

April 15, 2026

5  out of  5
rating by David Monjaras
"Great customer service. Amani was very friendly and helpful."
We responded:
"David, thank you for the 5-star review! We’re glad to hear that Amani provided you with friendly and helpful service. We appreciate your support!"
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Darcy Smith

April 15, 2026

5  out of  5
rating by Darcy Smith
"I have had the privilege of working with Joe Monteleone for 10+ years and do not have one negative thing to say. Communication is prompt, friendly, and informative. I highly recommend you give him a try."
We responded:
"Darcy, thank you so much for your kind words and for your loyalty over the past 10+ years! I’m grateful for the opportunity to work with you and truly appreciate your recommendation. Looking forward to continuing to provide you with prompt and friendly service!"
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Ryan Lambright

April 15, 2026

5  out of  5
rating by Ryan Lambright
"Taylor is awesome and knows her stuff, any questions I have asked she answered without any hesitation."
We responded:
"Ryan, thank you for your kind words! We’re thrilled to hear that Taylor was able to provide clear and confident answers to your questions. We appreciate your feedback and are here whenever you need us!"
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Trevor Thomas,Jr

April 15, 2026

5  out of  5
rating by Trevor Thomas,Jr
"I recently had an issue with my insurance where my monthly payment unexpectedly jumped from $41 to $101, and I honestly had no idea why. I reached out to State Farm, and they took the time to walk me through everything and explain that it was due to some coverages that needed to be adjusted. What really stood out to me was how responsive and helpful their team was throughout the process. Even though the app was still showing the higher amount at first, they worked with me directly over the phone and were able to bring it down to $67. They also confirmed that my next billing cycle will be reduced further to around $48, which gave me a lot of peace of mind. I especially want to recognize Erin Wiggins, who was incredibly helpful, patient, and thoughtful. She made sure everything was handled quickly and clearly, and you can tell she genuinely cares about helping customers. Honestly, great customer service has been a consistent experience for me with State Farm. Every interaction I’ve had with them has been professional, respectful, and efficient. Highly recommend."
We responded:
"Trevor, thank you so much for taking the time to share your experience and kind words! We’re glad Erin and the team could help clarify your coverage and work with you to find a solution that fits your needs. Providing responsive and caring service is very important to us, and it’s wonderful to hear that it shows. We truly appreciate your recommendation and look forward to continuing to support you!"
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Anthony Tribble

April 1, 2026

1  out of  5
rating by Anthony Tribble
"account is not right call for info they have nobody know s what's going on they say pay this then you get a letter to pay a different amount,this agency need to shut down!!!!!!!"
We responded:
"Thank you for sharing your feedback. We're sorry we could not work together to resolve your issue. We have a great team here of competent and caring individuals who always strive to do the right thing, so we respectfully disagree with your assertion. We wish you well in the future and remain committed to supporting our valued customers throughout the great state of Texas."
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Margaret McKnight

March 20, 2026

5  out of  5
rating by Margaret McKnight
"After being with the same insurance company for many years, I was hesitant to change. But after shopping around I can highly recommend State Farm-Joe Monteleone’s office! Everyone from the initial phone call with HEIKE to finalizing the paperwork was extremely helpful. A special thank you to TAYLOR who helped me with all my questions and concerns. She is very knowledgeable, professional and friendly. She took her time showing me different options and prices. It is because of her , we switched our home and auto coverage.I hope this helps others looking for good, affordable insurance with exceptional service."
We responded:
"Margaret, thank you so much for your kind words and for choosing State Farm - Joe Monteleone’s office! We're thrilled to hear that Heike and Taylor provided you with knowledgeable and friendly service throughout the process. It means a lot to us that you feel confident in your decision to switch, and we truly appreciate your recommendation. We're here anytime you need us!"
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Hannah Cervenka

March 10, 2026

5  out of  5
rating by Hannah Cervenka
"My family and I have been VERY happy with our service from the Huntsville, TX office- especially with Ms. Heike Ness with claims. Every time we need assistance she exceeds expectations. She is a professional who truly cares about her clients! Cannot recommend her enough! If we could give her 10 stars we would."
We responded:
"Hannah, thank you so much for your kind words and for trusting our Huntsville, TX office with your insurance needs! We're thrilled to hear that Heike Ness has consistently exceeded your expectations with claims assistance. We truly appreciate your recommendation and look forward to continuing to serve you and your family."
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Matt Sharp

February 24, 2026

5  out of  5
rating by Matt Sharp
"Have dealt with Mr. Joe on several occasions & has always been helpful & down to earth. Amani was also very helpful working with me & my grandson on his insurance & price."
We responded:
"Matt, we truly appreciate your continued support! We're glad Joe and Amani could assist you and your grandson. We appreciate your continued trust and look forward to helping you again!"
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Chaos Ascends

February 20, 2026

5  out of  5
rating by Chaos Ascends
"Raeven Brooks is great at her job!"
We responded:
"C.A., thank you so much for your wonderful feedback! We’re thrilled to hear that Raeven did a great job and provided you with excellent service. We truly appreciate your support!"
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Chelsea Christenberry

February 17, 2026

5  out of  5
rating by Chelsea Christenberry
"Tayler was a huge help in getting me information quick and answering any questions I had! She also worked with me on when the best time would be to start my policy while I ended another policy elsewhere to make sure the payments were on the days that would work for me. Highly recommend!"
We responded:
"Chelsea, thank you so much for your kind words! We're thrilled to hear Taylor provided helpful and timely support with your insurance needs, and that she could assist you in coordinating your policy start date. We appreciate your recommendation and look forward to working with you more in the future!"
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Jaycie Johnson

February 16, 2026

5  out of  5
rating by Jaycie Johnson
"I was hit by another driver and State Farm helped me through the entire experience with the other driver’s insurance. Their quick response to get me immediately into a rental and advise me along the way during a stressful time was very meaningful! Heike was so wonderful and helpful!"
We responded:
"Hello Jaycie, thanks for the kind words! We are happy to read that Heike, and our State Farm team were able to provide exceptional service for you. We really appreciate your support here in Huntsville and look forward to working with you again!"
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Shelby Ximiness

February 16, 2026

5  out of  5
rating by Shelby Ximiness
"First, the agents at Joe Monteleone in Huntsville TX are SINCERELY good and caring people that take care you! Second, putting the device in your car for monitoring your driving, does save you money; keeps you and others safer on the road. I was a skeptic, but it is truth!"
We responded:
"Shelby, thank you for the awesome feedback. We're thrilled to hear our team at Joe Monteleone in Huntsville made such a positive impression. It's great that the Drive Safe & Save device exceeded your expectations and helped keep you safe while saving money. Your trust means a lot to us!"
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Adam Jason Sanchez

February 5, 2026

5  out of  5
rating by Adam Jason Sanchez
"Great price and great service! Thanks Amani!!"
We responded:
"Hi Adam, thank you for the awesome feedback. We are so happy that you are enjoying our great personalized rates and service! We truly value your recommendation and are confident we can continue to provide excellent service in the future. See you soon!"
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Hana

February 4, 2026

5  out of  5
rating by Hana
"Since the moment I called this office, every single person I have come in contact with has been incredibly kind and helpful. They answer questions thoroughly and go above and beyond to ensure complete understanding, comfort, and service. (Not to mention that their roadside assistance is as dedicated and as reliable as they are!) Joe and his team truly care about their customers and it shows every time!"
We responded:
"Hana, thank you for your kind words and time spent to leave us such a great review! It's our goal to provide helpful, caring service from the start. We appreciate your feedback and look forward to serving you again!"
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Andrea Rocha

February 4, 2026

5  out of  5
rating by Andrea Rocha
"Always attentive and quick to any requests I have. Shanon helped me and was very nice."
We responded:
"Andrea, thank you so much for the honest review! We truly appreciate your trust in us for your insurance needs and look forward to helping you even more in the future!"
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Arshala Pulliam

February 3, 2026

5  out of  5
rating by Arshala Pulliam
"Shanon helped me today & met my needs. She was concerned, helpful & great customer service. I've been a customer for years and everyone at this office is nice, very helpful & great customer service. Thank you!"
We responded:
"Arshala, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Thank you for your business and we look forward to continuing to work with you! "
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Ruben Gomez

January 26, 2026

5  out of  5
rating by Ruben Gomez
"Raeven has given me the best experience. Helped explore options also helped me with new and better coverages. I was shopping for car insurance for 3 days and Raeven gave me the best quote in 5 minutes."
We responded:
"Ruben, thank you for your kind words! We're thrilled to hear that Raeven provided you with excellent service and helped you find the best coverage quickly. We appreciate your trust and look forward to assisting you again!"