State Farm® Insurance Agent Joe Monteleone

"Shopping for insurance coverage, I had a wonderful experience here! Amani was extremely helpful with my questions and concerns. She is very knowledgeable and it was a treat working with her to find a policy that fit my needs!"

"Great customer service. Amani was very friendly and helpful."

"I have had the privilege of working with Joe Monteleone for 10+ years and do not have one negative thing to say. Communication is prompt, friendly, and informative. I highly recommend you give him a try."

"Taylor is awesome and knows her stuff, any questions I have asked she answered without any hesitation."

"I recently had an issue with my insurance where my monthly payment unexpectedly jumped from $41 to $101, and I honestly had no idea why. I reached out to State Farm, and they took the time to walk me through everything and explain that it was due to some coverages that needed to be adjusted. What really stood out to me was how responsive and helpful their team was throughout the process. Even though the app was still showing the higher amount at first, they worked with me directly over the phone and were able to bring it down to $67. They also confirmed that my next billing cycle will be reduced further to around $48, which gave me a lot of peace of mind. I especially want to recognize Erin Wiggins, who was incredibly helpful, patient, and thoughtful. She made sure everything was handled quickly and clearly, and you can tell she genuinely cares about helping customers. Honestly, great customer service has been a consistent experience for me with State Farm. Every interaction I’ve had with them has been professional, respectful, and efficient. Highly recommend."

"account is not right call for info they have nobody know s what's going on they say pay this then you get a letter to pay a different amount,this agency need to shut down!!!!!!!"

"After being with the same insurance company for many years, I was hesitant to change. But after shopping around I can highly recommend State Farm-Joe Monteleone’s office! Everyone from the initial phone call with HEIKE to finalizing the paperwork was extremely helpful. A special thank you to TAYLOR who helped me with all my questions and concerns. She is very knowledgeable, professional and friendly. She took her time showing me different options and prices. It is because of her , we switched our home and auto coverage.I hope this helps others looking for good, affordable insurance with exceptional service."

"My family and I have been VERY happy with our service from the Huntsville, TX office- especially with Ms. Heike Ness with claims. Every time we need assistance she exceeds expectations. She is a professional who truly cares about her clients! Cannot recommend her enough! If we could give her 10 stars we would."

"Have dealt with Mr. Joe on several occasions & has always been helpful & down to earth. Amani was also very helpful working with me & my grandson on his insurance & price."

"Raeven Brooks is great at her job!"

"Tayler was a huge help in getting me information quick and answering any questions I had! She also worked with me on when the best time would be to start my policy while I ended another policy elsewhere to make sure the payments were on the days that would work for me. Highly recommend!"

"I was hit by another driver and State Farm helped me through the entire experience with the other driver’s insurance. Their quick response to get me immediately into a rental and advise me along the way during a stressful time was very meaningful! Heike was so wonderful and helpful!"

"First, the agents at Joe Monteleone in Huntsville TX are SINCERELY good and caring people that take care you! Second, putting the device in your car for monitoring your driving, does save you money; keeps you and others safer on the road. I was a skeptic, but it is truth!"

"Great price and great service! Thanks Amani!!"

"Since the moment I called this office, every single person I have come in contact with has been incredibly kind and helpful. They answer questions thoroughly and go above and beyond to ensure complete understanding, comfort, and service. (Not to mention that their roadside assistance is as dedicated and as reliable as they are!) Joe and his team truly care about their customers and it shows every time!"

"Always attentive and quick to any requests I have. Shanon helped me and was very nice."

"Shanon helped me today & met my needs. She was concerned, helpful & great customer service. I've been a customer for years and everyone at this office is nice, very helpful & great customer service. Thank you!"

"Raeven has given me the best experience. Helped explore options also helped me with new and better coverages. I was shopping for car insurance for 3 days and Raeven gave me the best quote in 5 minutes."

"Offered a great price and were very attentive to our needs"

"Amani windon was very helpful to me on helping get the insurance I needed and very knowledgeable t think she is the best."

"Heike Ness was a godsend. She streamlined the whole process! That was the easiest car insurance enrollment I’ve ever experienced."

"Have worked with Heike for many years and could not be happier"

"Staff is very responsive, helpful, friendly and know who you are!"

"Heika Ness made my day with a difficult situation ,with her effort the rental car agency finally began to communicate and act . Finally , their manager explained that they needed to be Real and understand customers issues and they stopped fabricating their stories! Thank Heika!"

"I was very pleased to have worked with Amani Windon with my car and home insurance at State Farm Joe Monteleone. She was very helpful getting me what I wanted on my coverage and answering any questions that I had.Very professional. Thanks Amani."