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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zandra LaRiviere Johnston

Zandra LaRiviere Johnston

September 24, 2026

5  out of  5
rating by Zandra LaRiviere Johnston
"I have been with State Farm for 30 or so years and when I moved to Texas, almost 2 years ago, I changed to one of their competitors. Taylor reached out to me and has been amazing and in the end I changed back to State Farm saving $500 on my auto insurance and saving money on my homeowners insurance. All I can say is thank you and I am one Happy client."
We responded:
"Zandra, thank you for the fantastic review! We’re glad Taylor helped you review coverage after moving to Texas—and we’re especially happy you were able to switch back and save. We appreciate your long history with State Farm and your trust in our team for your auto insurance and homeowners' insurance needs. And we’re truly grateful to have you as a happy customer!"
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Young C Jin

September 23, 2026

5  out of  5
rating by Young C Jin
"I cannot recommend Joe Monteleone’s State Farm Agency highly enough! Both Trinity Anderson and Erin Wiggins provided truly exceptional, above-and-beyond customer service this week.

This past Monday around 4:00 PM, I visited the office to get insurance quotes for a new Tesla. Trinity assisted me with tremendous patience, walking through multiple coverage options and comparisons. Even though comparing all the details took us well past their 5:00 PM closing time, she stayed late with a warm, welcoming attitude to ensure I had everything I needed.

Yesterday, I called Trinity to finalize adding the Tesla to our policy. However, around 7:00 PM that evening, Tesla suddenly informed me that my vehicle’s VIN had changed and required proof of insurance with the new VIN by 9:30 AM the next morning for delivery. I urgently sent Trinity an email and left a voicemail detailing the sudden update.

To my amazement, Erin called me back at 8:30 AM this morning—a full 30 minutes before the office officially opens at 9:00 AM! She came in early, checked my message right away, and promptly processed the updated VIN card. Thanks to her swift action, I was able to submit the proof to Tesla well before the 9:30 AM deadline and pick up my Tesla today as scheduled without any delay.

Trinity and Erin are prime examples of dedication, kindness, and professionalism. If you are looking for an insurance team that genuinely cares about its clients and goes the extra mile in crunch time, Joe Monteleone State Farm in Huntsville is the best place to be!"
We responded:
"Young, thank you so much for the incredible review! We’re proud to provide above-and-beyond customer service and clear, thorough guidance when you’re shopping for insurance coverage—especially for a new vehicle like your Tesla. We’re glad Trinity walked you through multiple coverage options and comparisons, and that Erin was able to help quickly with your updated VIN and proof of insurance to keep your delivery on track. Your trust means everything, and we truly appreciate your recommendation!"
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ALBERT HIGHTOWER

September 17, 2026

5  out of  5
rating by ALBERT HIGHTOWER
"I worked with Trinity Anderson with State Farm JOE MONTELEONE in Huntsville Tx she set up my home and auto policies. She took extra time to explain my coverage if I had any questions she answered them totally. Everything was Great customer service. Thank You Trinity Anderson"
We responded:
"Albert, thank you for the 5-star review! We’re proud to help you set up solid home and auto insurance policies with clear explanations of your coverage. We’re glad Trinity took the time to answer all your questions and provide great customer service—your trust means a lot to us."
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Courtney Lambright

September 16, 2026

5  out of  5
rating by Courtney Lambright
"Joe and his entire team are truly amazing! ❤️ My husband and I are so thankful to have found an insurance agency that genuinely cares about us and our family. We have trusted them with our renters insurance, car insurance, life insurance, and even our wills and they have always made us feel like we’re in the best hands.

Taylor is absolutely wonderful and is always just a text or phone call away whenever we have a question or need help. She is always so helpful, patient, and quick to respond, which means so much when life gets busy.

It’s more than just having insurance, it’s knowing you have people you can trust looking out for you and your family. We will continue to use Joe and his team for years to come and highly recommend them to anyone looking for an agency that truly goes above and beyond! ❤️"
We responded:
"Courtney, thank you for the wonderful review! We’re proud to provide caring, responsive support across renters insurance, auto insurance, life insurance, and more. We’re especially glad Taylor is always quick to respond and there when you need help. Your trust means everything to us—and we truly appreciate your recommendation for a team that has your family’s best interests in mind."
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Jackie Combs

September 15, 2026

5  out of  5
rating by Jackie Combs
"I was shopping for insurance and Taylor gave me what I needed. Good job and she was professional, knowledgeable and patient with my questions"
We responded:
"Jackie, thank you for choosing Joe Monteleone State Farm Insurance Agency! We’re glad Taylor was able to match you with the right coverage and guide you through the process with professionalism, knowledge, and patience. We truly appreciate your feedback and your trust in our team."
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Kaili Duggan

September 15, 2026

5  out of  5
rating by Kaili Duggan
"Mrs. Shannon has always been a great help to me everytime I need help. She’s been helping me with billing issues the last two days! Couldn’t be happier with the staff at this State Farm!
UPDATED: received a call from Mrs. Taylor today in regards to receive new insurance cards. She also informed me that I’m receiving a new discount!!! Saving me money a month on insurance. I honestly couldn’t be happier with how everyone at this State Farm location helps my fiance and I!"
We responded:
"Kaili, thank you for your wonderful feedback! At Joe Monteleone State Farm Insurance Agency, our team, including Mrs. Shannon, is dedicated to providing exceptional customer service and efficient billing support. We're committed to making your insurance experience seamless and hassle-free. We appreciate your trust in our reliable State Farm Insurance team!"
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Colby Pervis

September 15, 2026

5  out of  5
rating by Colby Pervis
"I love the office, and Taylor is always very helpful."
We responded:
"Colby, thank you for the great review! We’re glad Taylor is always helpful when you need assistance—and we truly appreciate your trust in our office."
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Larry Clopton

September 15, 2026

5  out of  5
rating by Larry Clopton
"Shanon is my go to! She always helps me with my insurance needs! She goes above and beyond to take care of me! I highly recommend this office for your insurance needs you will not be sorry."
We responded:
"Larry, thank you for the recommendation! At Joe Monteleone State Farm Insurance Agency, we’re proud to have go-to's like Shannon—offering attentive support, going above and beyond, with years of experience. We truly appreciate your recommendation and your trust in our team for reliable insurance coverage."
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Glennessessi Cane

September 14, 2026

5  out of  5
rating by Glennessessi Cane
"My agent was Taylor. She was so amazing very helpful and patient! The best agent I’ve had in years!"
We responded:
"Glennessessi, thank you for the 5-star review! At Joe Monteleone State Farm Insurance Agency, we’re proud to have strong and experienced team members like Taylor who deliver patient, helpful guidance and take the time to explain your options. We’re grateful you’ve trusted us and we truly appreciate your recommendation for reliable insurance coverage."
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Lisa Tetlow

September 3, 2026

5  out of  5
rating by Lisa Tetlow
"I have been with Joe Montelone State Farm since 2017. And they r the BEST company I have ever been with. Everyone there r AMAZING. Including Ms. Tiffany whom out of her busy day called me to give me some super news. Thank goodness I haven't had an accident but I know if I ever did that they would go above & beyond to see me thru."
We responded:
"Lisa, thank you for your continued loyalty since 2017! At Joe Monteleone State Farm Insurance Agency, we’re thrilled to be the best team you’ve ever worked with. While we hope you never need it, we’re here to support you with claims assistance and reliable guidance every step of the way."
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iicarolinaii i

September 2, 2026

5  out of  5
rating by iicarolinaii i
"Joe and his team provided exceptional service. They were professional, friendly, and very helpful throughout the entire process. Everything was explained clearly, the pricing was great, and the claims process was quick and easy. I truly appreciate the excellent customer service and would highly recommend Joe Monteleone State Farm to anyone looking for reliable insurance and a team that genuinely takes care of their customers. ⭐⭐⭐⭐⭐"
We responded:
"Carolina, thank you for the amazing review! At Joe Monteleone State Farm Insurance Agency, we’re proud to provide professional, friendly guidance and help you choose reliable coverage with great pricing. We’re also glad your claims process was quick and easy—clear explanations and responsive support are what we do every day. We truly appreciate your recommendation!"
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Jeanette and David Brockhausen

August 18, 2026

5  out of  5
rating by Jeanette and David Brockhausen
"They’ve been assisting us with our various insurance needs since November 2014. Always helpful and friendly, and very good at communicating with us. Heike Ness was the first person to talk with me, and over the last (almost) 12 years we’ve spoken with others in the office and have always received great customer service."
We responded:
"Jeanette & David, thank you for your long-time loyalty to Joe Monteleone State Farm Insurance Agency! Since 2014, we’re honored to assist you with your insurance needs—providing helpful, friendly service and clear communication every step of the way. We’re especially glad Heike was there from the start. We truly appreciate your trust!"
Profile photo of Richard and Julee Nava

Richard and Julee Nava

August 7, 2026

5  out of  5
rating by Richard and Julee Nava
"Heike is amazing! She goes above and beyond! A true blessing in a time of need! She was available when my adjuster was not! Always answered the phone and all my questions!"
We responded:
"Richard & Julee, thank you for taking time to give is a five-star review. We sincerely appreciate your business and look forward to continuing to work with you."
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stephany horn

July 15, 2026

5  out of  5
rating by stephany horn
"Very friendly staff and work great and very hard to help with everyone's needs"
We responded:
"Stephany, thank you for the 5-star review! At Joe Monteleone State Farm Insurance Agency, we’re committed to friendly, responsive service and helping customers with all their insurance needs—whether it’s policy questions, coverage options, or support when you need it most. We appreciate your trust in our State Farm team!"
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Donna Gardner

June 19, 2026

4  out of  5
rating by Donna Gardner
"Staff are very patient, kind and knowledgeable."
We responded:
"Donna, thank you for the wonderful review! At Joe Monteleone State Farm Insurance Agency, we’re proud that our team provides friendly, responsive customer service. We’re especially glad Heike went above and beyond to help with your questions and insurance needs. We appreciate your trust in our State Farm team!"
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Krista Gallio

May 26, 2026

5  out of  5
rating by Krista Gallio
"Thank you Shannon, for responding and providing the right information to send to the rental office. I truly appreciate everything your office has done for us since our arrival here."
We responded:
"Krista, thank you, and we appreciate your kind words! At Joe Monteleone State Farm Insurance Agency, our team—including Shannon—is committed to responsive customer service and clear communication, especially when you need documentation for a rental office. We’re grateful we could help since your arrival, and we’re always here when you need us."
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Paul Garcia

May 19, 2026

5  out of  5
rating by Paul Garcia
"I will start off by saying that…
By far this is the best insurance agency that I have had in all my years of owning vehicles (35 yrs)
The staff here are so knowledgeable, genuinely helpful & very friendly at explaining everything to me. I really appreciate the kindness that they give me. I highly recommend them for your needs!
Thank you very kindly for your service."
We responded:
"Paul, thank you for your heartfelt review! At Joe Monteleone State Farm Insurance Agency, we take pride in offering knowledgeable, friendly, and personalized insurance service for all your vehicle coverage needs. We’re honored to be your trusted choice after 35 years of experience, and we appreciate your high recommendation. Your satisfaction is our priority!"
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J Bull

April 30, 2026

5  out of  5
rating by J Bull
"We switched insurance to State Farm, 3 years ago and have not looked back. They honestly do what they can and go above and beyond to save us money on our premium. Heike and the whole team have been great!"
We responded:
"Jacob, thank you for taking the time to leave us a great review! At Joe Monteleone State Farm Insurance Agency, we’re proud to have team members, like Heike, that go above and beyond. Providing exceptional customer care and building long-term relationships is our priority. We appreciate your trust in us!"
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Tracey Hill

April 29, 2026

5  out of  5
rating by Tracey Hill
"I don't think I've ever been this excited about a car insurance policy before! Amani helped me get a great rate that the other company i was with said was impossible! I am saving so much every month and couldn't be happier."
We responded:
"Tracey, thank you for sharing your excitement with this 5-star review! At Joe Monteleone State Farm Insurance Agency, we pride ourselves on delivering needs-based coverage with great savings too. We're thrilled Amani was able to turn the impossible to possible for you and look forward to working with you more in the future!"
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Gerard White

April 23, 2026

5  out of  5
rating by Gerard White
"Taylor with state farm had me and my family feeling like was dealing with Jake from State Farm very knowledgeable friendly felt like dealing with family thanks State Farm and especially our Taylor from State Farm"
We responded:
"Gerard, we agree Jake is pretty good! At Joe Monteleone State Farm Insurance Agency, we’re proud to have knowledgeable and friendly agents like Taylor who make families feel supported and valued. Providing personalized insurance solutions and exceptional customer care is our priority. We appreciate your trust in our State Farm team!"
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Veronica Cardell

April 23, 2026

5  out of  5
rating by Veronica Cardell
"Shopping for insurance, Taylor has made it easy for customers to get the insurance needed. I have been a long , loyal customer for several years."
We responded:
"Veronica, thank you for your loyalty and trust in Joe Monteleone State Farm Insurance Agency! We're glad Taylor made shopping for insurance easy and helped you find the right coverage to meet your needs. Providing reliable, personalized insurance solutions for our valued customers is our top priority. We look forward to serving you for many more years!"
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Michael Ortega

April 23, 2026

5  out of  5
rating by Michael Ortega
"I was helped by Amani and she was great, she got me such a great deal on my insurance it was hard to say no! For all your go to needs on car insurance make sure you go to her !!!"
We responded:
"Michael, thank you for your fantastic review! At Joe Monteleone State Farm Insurance Agency, we’re proud that Amani was able to secure you an excellent deal on car insurance. We’re committed to providing affordable, comprehensive coverage tailored to your needs. For trusted car insurance solutions, Amani and our team are here to help!"
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Matt Hankins

April 23, 2026

5  out of  5
rating by Matt Hankins
"Taylor is amazing at what she does. Takes time to explain things and make sure the buyer understands"
We responded:
"Matt, thank you for your kind feedback! At Joe Monteleone State Farm Insurance Agency, we’re proud to have dedicated agents like Taylor who take the time to clearly explain insurance options and ensure our clients fully understand their coverage. Providing personalized and transparent insurance solutions is our commitment to you!"
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Tonny Dynix

April 20, 2026

5  out of  5
rating by Tonny Dynix
"Amani at State Farm was amazing to work with! She made setting up my auto insurance super easy, explained everything clearly, and made sure I got the best coverage for my needs. Professional, helpful, and genuinely cares"
We responded:
"Tonny, thank you for your kind words! At Joe Monteleone State Farm Insurance Agency, we’re committed to providing clear guidance and personalized auto insurance coverage to protect what matters most. We're glad Amani made your insurance experience easy and professional. Your trust in our reliable service means everything to us!"
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Rodolph Joseph

April 20, 2026

5  out of  5
rating by Rodolph Joseph
"Amani is amazing, quickly proved to be above average in every category. Strong communication, consistent performance, and a level of presence and reliability that stands out. Not your typical experience—definitely exceeds expectations"
We responded:
"Rodolph, thank you for your fantastic review! At Joe Monteleone State Farm Insurance Agency, we pride ourselves on delivering exceptional customer service, strong communication, and reliable support. We're thrilled Amani exceeded your expectations with consistent performance and professionalism. Your satisfaction is our top priority!"