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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Evelia Zamudio

September 14, 2023

5  out of  5 rating by Evelia Zamudio
"Raeven was very easy to work with and efficient. Very good customer service!"

Jan Defeyter

August 22, 2023

5  out of  5 rating by Jan Defeyter
"Great experience switching insurance companies. Raeven was very helpful and responsive to answer my questions."

Rascal Yates

August 22, 2023

5  out of  5 rating by Rascal Yates
"Very Helpful with my New Quote on RV, I think her name was Raeven"

Judy Heintschel

August 5, 2023

5  out of  5 rating by Judy Heintschel
"Raeven helped us get set up with car, homeowner, and umbrella insurance. She is knowledgeable on the products, helpful, and efficient. Jerry and Judy"


July 11, 2023

5  out of  5 rating by PETER ADIGUN
"State farm insurance is a great one"

Perri Palermo

June 10, 2023

5  out of  5 rating by Perri Palermo
"In addition to cost being competitive (feels great to save money), Taylor responds immediately every time I ask for something. She sent my docs (declarations, ID cards, policies) without me having to request, like I've experienced with other brokers. This agency is so well organized and efficient. I'm really impressed and thank you for handling our needs with care."

Doris Hopkins

May 25, 2023

5  out of  5 rating by Doris Hopkins
"They help me with my questions."

Michael Gallagher

May 23, 2023

5  out of  5 rating by Michael Gallagher
"We switched over from Geico for our car and RV insurance and Taylor Brown was great to work with and super responsive!"

Christy Nacianceno

May 22, 2023

5  out of  5 rating by Christy Nacianceno
"I had a wonderful experience. Taylor provided excellent service and made the process of switching car insurance quick and easy. She was very thorough and efficient and would recommend her and Joe Monteleone State Farm to everyone."

Kimberly Farr

May 22, 2023

5  out of  5 rating by Kimberly Farr
"I just switched my auto and rv insurance over to State Farm and Taylor was awesome in helping me get my policies set up . She worked hard for several months trying to get me quotes that would benefit my family. I highly recommend giving her a call and let her help you with your family’s needs."

Aura Hernandez

April 3, 2023

5  out of  5 rating by Aura Hernandez
"I been working with Taylor Brown close to 2 years. After many cars, million questions and emails. I can say she is always available and answers my questions regardless of how silly they are. Definitely wouldn't pick any other agent"

Jidallie Crooks III

March 22, 2023

5  out of  5 rating by Jidallie Crooks III
"Buying and/or switching insurances DOES NOT have to be cumbersome; thanks to State Farm agents like Miss Taylor Brown."

Docia Richard

February 24, 2023

1  out of  5 rating by Docia Richard
"Messed up our car insurance after our daughter got her own policy. Bait & switched on price. Won't return calls, won't provide explanations, been after them since last year. We are moving to another agent. Shame on you, Joe, I thought you were better than that."

Charlie Stark

February 22, 2023

5  out of  5 rating by Charlie Stark
"In December of 2022 a very large tree branch fell onto my roof causing significant damage that resulted in having to replace the roof and redo some of the interior of my home that had water damage. As soon as I called State Farm and spoke with my representative Heike I felt calm and as if everything would be easy to take care of. She called me everyday to give updates or ask for them and was on top of the entire situation. She gave excellent advice and her friendly attitude and demeanor made me sad to say goodbye when everything was fixed. I cannot thank you enough!"

Amanda Streu

February 20, 2023

5  out of  5 rating by Amanda Streu
"February 3rd I had an accident, my first accident in 20+ years. I, of course, immediately called their office and got my favorite girl Heike, once she made sure my niece and I were okay, she told me not to worry about a thing. She even checked on me through the weekend, on her own time, Through this entire traumatic process I have not had to panic or worry, she has been above and beyond, on top of it all! My anxiety has not had a chance to overtake in the situation, and I really owe it all to her and the staff in this office. They are hands down the best!"

Mike Williams

February 18, 2023

5  out of  5 rating by Mike Williams
"Awesome customer service"

Kristin Erwin

February 17, 2023

5  out of  5 rating by Kristin Erwin
"Our house flooded a couple of months ago and Heike Ness has gone above and beyond to make sure we are being taken care of, that our claim is being reviewed properly and quickly and that we have everything we need while going through this process. Thank you Heike for all that you do for us."

Laci Hejl

February 17, 2023

5  out of  5 rating by Laci Hejl
"The employees here are so friendly! This is easily the best office in Huntsville."

Susan Wiggins

February 17, 2023

5  out of  5 rating by Susan Wiggins
"I had a really great experience with Erin Fritts yesterday. She was so helpful, friendly and knowledgeable with helping me start a new policy with State Farm. We bundled my car insurance with my renter's insurance and she saved me over $80 a month! She's amazing!"

Brandon Surface

February 15, 2023

5  out of  5 rating by Brandon Surface
"Joe and his Staff are extremely professional and great at their jobs. I have been working with Heika and others in Joe's office with our mutual customers. It has been a great working relationship. I would recommend Joe and his staff to my friends and family."

Laura Hoyt

February 1, 2023

5  out of  5 rating by Laura Hoyt
"Just added my teenager to the policy. Boy, was I pleasantly surprised!! It wasn’t that bad! Well worth staying with them over 20 years! Thank you, Erin!"

Jane Whitaker

January 16, 2023

5  out of  5 rating by Jane Whitaker
"Taylor was so helpful in the process of switching all our coverage to State Farm. She did a terrific job of explaining our options so that we could find the best plan for us. She was prompt and responsive too!"

Vilma Parada

January 15, 2023

5  out of  5 rating by Vilma Parada
"Just a bit ago we changed to State farm, Benjamin Pimentel has treated us very well and they give a good service for fair prices compared to other places we've been. Very happy with the service."

Autumn Anderson

January 8, 2023

5  out of  5 rating by Autumn Anderson
"Taylor was awesome! She saved me around $200 a month :)"

Troy Garrison

January 8, 2023

5  out of  5 rating by Troy Garrison
"Taylor is the best!!! She is always very attentive and helpful!! She takes care of all our insurance needs."