State Farm® Insurance Agent Joe Monteleone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
K P (Kristina)
August 21, 2025
5
out of
5
rating by K P (Kristina)
"Joe is always very helpful, informative, and quick to respond! Highly recommend him as an agent! Even after I moved out of the area I still go to him for help :)"
JamieNoel Wade
August 13, 2025
5
out of
5
rating by JamieNoel Wade
"The team there, especially Shanon, are knowledgeable and so kind. I've been with the agency for a loooong time and the people are what keep me there."
We responded:
"Jamie, thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our team, especially Shanon. Your loyalty means the world to us, and we look forward to continuing to serve you!"
Deborah Cook
August 13, 2025
5
out of
5
rating by Deborah Cook
"Great service. Every member of the team deserves 5 stars. Very responsive and made sure I got every discount available."
We responded:
"Deborah, thank you for your wonderful review! We’re committed to providing insurance with exceptional value, and our team is glad to have helped you maximize your discounts. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs!"
Newell Daugherty
August 7, 2025
5
out of
5
rating by Newell Daugherty
"When they pick up the phone they are there to help you. NOT SOME AI THAT HAS AN IQ OF 6 AND A VOCABULARY OF 8-10 words that doesn't run you around the mulberry bush around and around before you can talk to someone.Or some leave a message phone recorder we will get back to you as soon as posable."
We responded:
"Newell, thank you for your kind words! We’re proud to provide full-service insurance with real people ready to help you promptly and personally. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs!"
Randy Mccaffety
August 6, 2025
5
out of
5
rating by Randy Mccaffety
"Taylor has been very helpful on the switch over to state farm. Thanks for all your help and explanation of things."
We responded:
"Randy, thank you for your taking the time to leave a great review! We're glad Taylor made your switch to our office with State Farm easy and informative. We appreciate your trust in our insurance agency and look forward to continuing to serve your needs!"
John Syphrett
August 5, 2025
5
out of
5
rating by John Syphrett
"Reasons in the office are amazing and bend over back with whoever he had to help us however we need it"
We responded:
"John, thank you for your kind words! We’re proud to have a dedicated team that goes above and beyond to provide exceptional insurance service and support whenever you need it. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs!"
Pattie Capers
August 5, 2025
5
out of
5
rating by Pattie Capers
"Always greeted with a smile and everyone is always helpful and does over and beyond the expectations of all the insurance companies I have dealt with"
We responded:
"Pattie, thank you for your wonderful review! We’re proud to provide full-service insurance support with a friendly and helpful team that goes above and beyond. Your satisfaction means everything to us!"
Matt Sweitzer
August 5, 2025
5
out of
5
rating by Matt Sweitzer
"Shanon Sowell was spot on today. She had me looked up without any hesitation. Her performance today was very impressive. Wish she was around for all of our bills! Thank you shanon!"
We responded:
"Matt, thank you for the kind feedback! Shanon is dedicated to providing impressive, full-service insurance support with efficiency and care. Your appreciation means a lot and motivates the team to continue delivering excellent service. We look forward to working with you more in the future!"
Kristie Robertson
August 5, 2025
5
out of
5
rating by Kristie Robertson
"Amazing coverage that doesn’t cost an arm and leg. Staff is amazing and takes care of business."
We responded:
"Kristie, thank you so much for your kind review! We’re proud to provide insurance coverage that offers great value without breaking the bank, and our team is dedicated to taking care of your needs. We appreciate your support! "
Mellicent Wiley
August 1, 2025
5
out of
5
rating by Mellicent Wiley
"Heike Ness Is so professional & has helped me numerous times with many issues concerning my car, rental storage & especially my home. She has been a blessing & truly cares about her clients!"
We responded:
"Mellicent, thank you for your really kind words! We’re proud that Heike has provided professional and caring support with your auto insurance, home insurance, and other needs. It’s our goal to be a blessing to our clients, and your feedback means a lot to us!"
Tucker Hanchey
July 29, 2025
5
out of
5
rating by Tucker Hanchey
"Raeven did an amazing job setting up my insurance! She went above and beyond to make sure everything was in place and exactly how it needed to be. She was incredibly helpful throughout the entire process. I truly appreciate her effort and dedication!"
We responded:
"Tucker, thank you for your wonderful feedback! We're proud that Raeven could provide you with personalized, needs-based coverage here in Huntsville. Our goal is always to ensure our clients have the right insurance to protect what matters most. We appreciate your trust and look forward to serving you in the future!"
charlie lansford
July 24, 2025
5
out of
5
rating by charlie lansford
"While shopping insurances, I called for a quote, and Amani took care of all my questions. And if she wasn't able to, she asked the team in her office. Needles to say they have our home and auto now. Thanks for the great team and service!!!"
We responded:
"Charlie, thank you for your kind words! We're thrilled to hear that Amani and the team provided excellent service and earned your trust for your home and auto insurance. We appreciate your support!"
Liza Ross
July 24, 2025
5
out of
5
rating by Liza Ross
"I felt so much peace of mind after working with Amani Windon on my auto and life insurance. —She was extremely kind and thorough. I felt like she made the process clear and simple for me. 10/10 customer service!"
We responded:
"Liza, thank you for your wonderful feedback! We're glad Amani made the insurance process clear and easy for you. Your peace of mind is our priority! We look forward to working more with you in the future."
Justin Ballenger
July 24, 2025
5
out of
5
rating by Justin Ballenger
"I have had a great experience here Amani,taylor, and heike have been easy to deal with and kind the whole way through"
We responded:
"Justin, thank you for taking time to recognize Amani, Taylor, and Heike. We're glad the team made your experience with auto and home insurance smooth and pleasant. We appreciate your trust in our agency and look forward to continuing to serve your insurance needs!"
Stephanie LaPointe
July 16, 2025
5
out of
5
rating by Stephanie LaPointe
"State Farm, specifically Amani at Joe Monteleone’s office, is wonderfully responsive and dedicated to aiding me with any questions and services. I love working with them and always appreciate the quality service they provide."
We responded:
"Stephanie, thank you so much for your kind words! We're thrilled to hear that Amani and the team at our Huntsville, TX office have provided you with excellent service for your auto insurance and homeowners' insurance needs. We truly appreciate your trust and look forward to continuing to assist you!"
Pam Wills
July 9, 2025
5
out of
5
rating by Pam Wills
"Everyone at this agency has been very helpful when I have questions, especially Shanon Sowell. She lives nearby and even offered to drop off documents to us. That is going above and beyond! She has a great attitude and delivers great service."
We responded:
"Pam, thank you so much for your kind words! We’re thrilled to hear that Shanon and the team have provided exceptional service with your auto insurance and home insurance needs. Going above and beyond for our clients is what we strive for every day. We truly appreciate your trust in our agency!"
Sheryl Morgan
June 30, 2025
5
out of
5
rating by Sheryl Morgan
"I greatly appreciate Amani, she follows up with professional advice and guidance!!"
We responded:
"Sheryl, thank you for your recognition! We're glad Amani could provide you with professional advice and guidance throughout your insurance experience. We appreciate your trust in us!"
Autumn Anderson
June 26, 2025
5
out of
5
rating by Autumn Anderson
"Shannon is always so helpful and kind! She always gets things done quickly :) thank you!!"
We responded:
"Autumn, we appreciate you giving us another 5-star review! Thank you for taking the time to recognize Heike & Taylor over the years. They both work incredibly hard to bring you the best options for your Auto and Home Insurance! We sincerely appreciate your business and look forward to continuing to work with you. "
John Schwartz
June 16, 2025
5
out of
5
rating by John Schwartz
"They answer the phone. They are real humans. They listen and work together to find best solution. Safelight could take a lesson from them on what customers want in service."
We responded:
"John, thank you so much for your kind words! We're glad to hear that you had a positive experience with our local office and know it makes a difference when you need to use your insurance. Looking forward to assisting you again in the future!"
Connor McAlister
May 20, 2025
5
out of
5
rating by Connor McAlister
"Always happy to help with anything I need. I am extremely satisfied with my policies as they find the best pricing and are transparent for all policies. Customer service is top notch!! Very timely in responding and taking care of any requests I have! Taylor and Shannon are top tier!!"
We responded:
"Connor, thank you for your wonderful review! We’re delighted to hear that you’re extremely satisfied with your insurance policies and appreciate our transparency and exceptional customer service. Taylor and Shannon are truly valued members of our team, and we’re glad they could assist you in a timely manner. We sincerely appreciate your business and look forward to continuing to work with you."
Dizzie Tripp
May 20, 2025
5
out of
5
rating by Dizzie Tripp
"Satisfied"
We responded:
"Dizzie, thank you for taking time to give is a five-star review. We sincerely appreciate your business and look forward to continuing to work with you."
Chris Voros
May 14, 2025
5
out of
5
rating by Chris Voros
"Heike always makes sure we have the right coverage at the best price we can get."
We responded:
"Chris, thank you for taking time to give is a five-star review. We sincerely appreciate your business and look forward to continuing to work with you."
Tamara Johnson
May 13, 2025
5
out of
5
rating by Tamara Johnson
"Amazing insurance office! Very professional, excellent customer service/support!! Thank you team!! Special shout out to Shannon and Taylor!!! Thank you guys for taking care of my family and myself!!!"
We responded:
"Tamara, thank you for your second wonderful 5-star review! We're delighted to hear that you had a great experience at our office. Our team, especially Shannon and Taylor, is dedicated to providing excellent customer service for all your auto insurance needs. We appreciate your trust in us to take care of you and your family!"
Milo Berg
May 13, 2025
5
out of
5
rating by Milo Berg
"Shannon Sowell gave me excellent service at Joe Monteleone's State Farm office. I had trouble paying my invoice via website; she found the problem and helped me complete my payment in no time at all. I appreciate her friendly efficient service."
We responded:
"Milo, thank you for your positive review! We're thrilled to hear that Shannon provided you with excellent service at Joe Monteleone's State Farm office. We strive to make managing your auto insurance as smooth as possible, and we're glad she could assist you with your payment issue. Your appreciation means a lot to us!"
Norma Martinez
May 1, 2025
5
out of
5
rating by Norma Martinez
"Great customer service is hardly acknowledged, actually great customer service is a very rare. I would like to take this time to comment on the excellent customer service i received from Erin Wiggins at State Farm. She is very patient and goes out of her way to provide and obtain the information I need. She is understanding of the consumers needs and she really helped put my mind at ease and offered suggestion and options to answer those questions and concerns i had. She is an asset and I wanted her to be recognized. Keep up the good work Erin, people like you do make a difference in this world. Have a Great Day!! :)"
We responded:
"Norma, thank you so much for your kind words! We’re thrilled to hear about your positive experience with Erin. She truly embodies our commitment to excellent customer service, and we’re lucky to have her on our team. Your recognition means a lot to us, and we look forward to assisting you again with your insurance in the future!"